When the task is to perform an update on Vendor Form or a request for a new Form, please follow 3 steps below as the project guidelines.
Step 1 - Documenting the Request
For any Form changes, Data Dictionary needs to be prepared prior to development/update. Done by the member of the Support team.
Note: Development team should not proceed at customers requests and assign zendesk to Support first to complete this step.
Step 2 - Development
RM is created based on what is described in DD. Development can be assigned and resources mentioned above used to clarify any questions from the team.
Step 3 - Completion
When the change is merged to production, it is up to the developer team to